Complaint form

We’re sorry you feel you need to complain but letting us know when you’re unhappy gives us the opportunity to put matters right for you and improve our service for everybody.

Before submitting your complaint, please read our Terms and Conditions which you have agreed to and which we are legally bound by.

IMPORTANT: As per our terms and conditions, Twinkle Clean does not carry out any cleaning on the day. Any end of tenancy cleaning bookings made on our website are carried out by IG Home Cleaning. Any complaints submitted using the form below, not relating to the booking process, will be forwarded to the IG Home Cleaning for them to resolve directly with you.

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