Cleaning Company in London You Can Trust

Welcome to Twinkle Clean.

We’ve become London’s favourite cleaning company by providing competitive prices and quotations, whilst ensuring that the services we offer are met by carefully selected cleaning operatives.

We put emphasis on quality assurance and customer service and make sure the job is done right. We’ve served over 50,000 happy customers in London and we’re proud of our great reviews online. With Twinkle Clean it’s personal!

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Founder of Cleaning Company Twinkle Clean

Amélie Martin
Amélie Martin
09:55 20 Jun 19
Thank you Twinkle Clean. You made moving out of my flat a lot less hassle. No issues with end of tenancy cleaning checkout at all. Highly recommend.
Peter McKenna
Peter McKenna
18:48 19 Jun 19
cleaning was good but the cleaners were over an hour late and I didn't get a call or text to let me know. I called the office and they were very apologetic. They explained that the time of arrival is an estimate, and that it did say between 1-2pm on the booking confirmation. I still think it would have been nice to have got a text or call saying that they were going to be arriving towards the end of the allocated time slot. Shame as I've used Twinkle Clean twice before with no issues at all. -PM
Kavya Singh
Kavya Singh
12:09 19 Jun 19
Overall a positive experience with Twinkle Clean. The cleaners worked hard but they charged £15 extra on the day to clean all the grease build on the top of the kitchen cupboards. I would have liked for this to have been included in the price. Kitchen was left in very clean state and we passed the inventory check with no issues.
Julie Chang
Julie Chang
11:50 19 Jun 19
Super happy with the cleaning service from Twinkle Clean. This is the third year in a row that we have used them to carry out an end of tenancy cleaning service and me and my husband (landlords) couldn't be happier. Thanks for Liliya and Maria on the day for going the extra mile.
Francesca Solitro
Francesca Solitro
17:23 09 May 19
Customer service from Polina has been amazing. She has kept me up to date with my booking and very helpful over email. Thank you!
Amy Smith
Amy Smith
17:06 09 May 19
very happy with end of tenancy cleaning service. Letting agent returned my deposit with no issues.
Amelia Ho
Amelia Ho
11:26 09 May 19
Great service...my carpet looks new…
Markus M
Markus M
11:12 09 May 19
They did an excellent job cleaning our flat at the end of our tenancy! No issues whatsoever.
James Hammond
James Hammond
11:16 07 May 19
really happy with the carpet cleaning service booked. carpets looked and smelled like new! would recommend.
Mira Singh
Mira Singh
12:25 02 May 19
Great service very trustworthy and reliable. Would highly recommend this company. Dealing with Polina was a pleasure - very professional
Bule Jiji
Bule Jiji
14:33 30 Apr 19
I will love to work in twinkle time immediately
Kerry Jones
Kerry Jones
11:15 30 Apr 19
Very friendly staff and efficient excellent service. Couldn't have been better.
Jamie Wadsworth
Jamie Wadsworth
12:22 26 Apr 19
friendly cleaners and a reliable service. The cleaners turned up on time and did a great job. will recommend to friends and family.
Ciara Sorrentino
Ciara Sorrentino
12:11 26 Apr 19
very happy customer!! I picked Twinkle Clean after shopping around online for a reputable cleaning company. The lady I spoke to on the phone new what she was talking about and they were able to take my booking over the phone. The landlord was very happy with the end of tenancy cleaning and I didn't have any issues getting my deposit returned.
Zowie Boiardi
Zowie Boiardi
11:26 25 Apr 19
Twinkle Clean came recommended to us by a friend who used them last year for an end of tenancy cleaning. The cleaners did a great job and managed to remove some old stains on the lounge carpet. Will use again.
Drew Casey
Drew Casey
11:10 24 Apr 19
Fantastic company!Needed to book a deep clean of our house before our son is born.It’s always difficult to know which cleaning company is reputable so I asked in the Facebook residents group. Twinkle Clean came up often. I chose them as they’re an independent company and I’m so pleased I did! I've used Fantastic Cleaners in the past and it was a real disaster. The customer service throughout the process was excellent. The quality of the cleaning was very high and the cleaners worked very hard. I would highly recommend Twinkle Clean and wouldn’t hesitate to use them again
Kevin F
Kevin F
15:02 23 Apr 19
I had originally booked an end of tenancy cleaning service with Fantastic Cleaners but they let me down the day before. Twinkle Clean were able to come out last minute and did a great job. My only suggestion would be to give customers the option to pay by card on the day without having to call the office to make the payment -Thanks
Lucy Hill
Lucy Hill
11:20 23 Apr 19
This is the third time i've booked Twinkle Clean's end of tenancy cleaning service. Very happy once again with the level of cleaning and Polina really went the extra mile and helped me out with a tricky landlord this time round.
Lisa Wong
Lisa Wong
09:25 22 Apr 19
Everything went fine. No issues.
Aanya Singh
Aanya Singh
09:11 20 Apr 19
Really great service from the Twinkle Clean. The cleaners forgot to clean one of the kitchen cupboards but came back within 24 hours to resolve this for the letting agent. Very professional throughout. Would highly recommend.
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Domestic Cleaning Services in London

It goes without saying, there’s no shortage of cleaning companies in London. A google search returns over 17.8 million results. Choosing the wrong cleaning company can result in unnecessary costs and time wasted.

For specialist cleaning services, such as end of tenancy cleaning, we only use professional cleaners who are fully vetted and offer a full cleaning guarantee. It really is as simple as that. For the best cleaning company London has to offer, choose Twinkle Clean.

Top Customer Review

Twinkle Cleaners are an excellent end of Tenancy cleaning company … during our check out the inventory clerk commented on how exceptionally clean the flat was and that it was one of the fastest check outs he’d ever had to do! I’d highly recommend this company.5stars

 

Sarah Tennant for Twinkle Clean – . Rating: 5.0

Cleaning Services from Twinkle Clean

Twinkle Clean after builders cleaning Service
After Builders Cleaning
Our after builders cleaning service cleans dust and other post construction related dirt.
Twinkle Clean carpet cleaning service
Carpet Cleaning
Professional carpet cleaning service using industrial equipment
Cleaner carrying out end of tenancy cleaning service
End of tenancy cleaning
Our end of tenancy cleaning service will help you get your cleaning deposit back.
Twinkle Clean office cleaning service
Office Cleaning
Our reliable office cleaning service starts from as little as £12 per hour.
Cleaner carrying out pven cleaning service
Oven Cleaning
Professional deep oven cleaning service carried out by qualified cleaners.
Cleaner carrying out window cleaning service
Window Cleaning
Window cleaning service carried out by qualified cleaners.

Frequently Asked Questions

Below are our most frequently asked questions relating to our cleaning service in London. If you require more info on any of our services then please get in touch with a member of our team today.

Q. What are your working hours?

A. Our online quotation system is open 24/7 online. Our cleaning teams work from Monday – Sunday, starting at 7am. Our last cleaning time slot is around 6pm. This may vary during bank holidays and holidays.

Q. What does your end of tenancy clean service cover?

A. Our move out service uses a thorough five page end of tenancy cleaning checklist which meets the standards required by landlords and estate agents

Q. Do the cleaners provide all the cleaning materials and equipment?

A. Yes, your specialist cleaning teams will bring all the necessary chemicals and equipment needed to complete the job.

Q. How long does the cleaning usually take?

A. It really depends on the service you book and size and condition of the property we are cleaning. For our end of tenancy cleaning service, we estimate between 2 and 6 hours. This can take longer if the property is in a particularly dirty condition.

Q. How long does it take for carpets to dry?

A. We recommend leaving the carpets for at least 24 to 48 hours after the carpet cleaning service has been completed.

Q. Do I have to defrost my fridge and freezer in advance?

A. Yes, where you have booked an end of tenancy cleaning service we ask all customer to defrost their fridge and/or freezer at least 24 hours before the service begins. Your cleaning team may not be able to clean it if this is not carried out.

Q. Do you clean external windows?

A. Yes, we can clean external windows which are easily accessible.e.g without the use of a ladder. Please call 0203 603 2014 before the cleaning is due to take place to discuss your requirements.

Q. Is wall washing included?

A. Yes, we are able to clean dirt from walls. Please let us know before as there is an additional cost for our wall cleaning service.

A. Does your carpet cleaning service remove of old carpet stains?

A. Our carpet cleaning service removes most common stains. However, if the stain was not treated immediately then it may not be able to removed from the fabric or carpet pile. We will do our best to remove carpet stains using our professional grade carpet cleaning machine and ProChem range of chemicals. The carpet cleaning technician should let you know on the day if he/she doesn’t think a stain will be successfully removed.

Q. Do you have any end of tenancy cleaning reviews I can read?

A. Yes, we are very proud of our Google Reviews. Click here to read them in full.

Q. Is parking or congestion charges included in the quote?

A. Any parking or congestion charging is an additional charge to your end of tenancy clean and may need to be paid on the day. Your cleaning team will do their best to find free parking or ways to avoid the congestion charge, however this is not always possible, especially in a busy and congested city like London.

Q. What white goods or appliances do you clean as standard?

A. Our tenancy cleaning checklist includes a deep clean of your property including a single oven and standard white goods such as a washing machine and fridge/freezer, toaster and kettle (external)

Q. Do I need to be in the property when the cleaning is taking place?

A. We would advise customers not to be present during the end of tenancy cleaning, this is so that the cleaners have all the space they need to clean the property properly. We would strongly advise that all personal possessions have been removed from the property and that you are present at the end of the service to do full inspection and make payment (where applicable) If you are unable to be present, please talk to your cleaning team on the day about posting the keys back through the letter box or, for an additional charge dropping them off at your estate agent.

Q. Do you charge VAT on cleaning services?

A. No, we are not VAT registered at present and therefore we do not charge VAT on our cleaning services.

Why choose Twinkle Clean

By paying our cleaners well above the minimum wage they are motivated to turn up to work on time and deliver the high quality cleaning services we have become associated with.

We regularly spot check and carry out quality assurance to maintain the high standards expected of us.

We often tell our customers, picking the right professional cleaning company is very important, and going with the cheapest company can result in further hassle and cost down the line. We’re aware that price can be an deciding factor in your decision making process, naturally, but remember you often pay for what you get.

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