Cleaning Company You Can Trust

Welcome to Twinkle Clean.

We’ve become London’s favourite cleaning company by providing competitive prices and quotations, whilst ensuring that the services we offer are met by carefully selected cleaning operatives.

We put emphasis on quality assurance and customer service and make sure the job is done right. We’ve served over 50,000 happy customers in London and we’re proud of our great reviews online. With Twinkle Clean it’s personal!


Founder of Cleaning Company Twinkle Clean

Jake Tapper
Jake Tapper
13:53 09 Sep 19
Overall very pleased with the end of tenancy cleaning service from twinkle clean. I am only giving 4 stars, as the inventory report showed a few small items missed by the cleaners. I called twinkle clean and sent them the inventory report and they arranged for another cleaning team in the area to come and re-clean the areas missed that same day. Shame, I would have given 5-stars if they hadn’t missed this! Jake
Joanne Faulkner
Joanne Faulkner
11:01 05 Sep 19
The communication and service from Twinkle clean was exceptional. Antonia and her partner did a great job with the end of tenancy service and gave us good advice. We didn't want to leave the house! The fact that it's not a timed clean reassured us that the house would be done thoroughly and nothing would be skipped and I'm happy to report that was the case. Would definitely recommend if you want your deposit back.
Jimmy O’Hare
Jimmy O’Hare
08:14 01 Sep 19
Really happy with the end of tenancy cleaning from Twinkle Clean. Cleaners arrived early and got it all done in a few hours. No issues whatsoever!
Camila González
Camila González
08:12 20 Aug 19
The customer service team make it really easy to communicate and book everything. We weren't overly happy with the first clean but as soon as we notified them of this, they agreed to come back within a very quick time frame and address all of the concerns we had raised. After the re-clean, our landlord was very happy and agreed to return our full deposit. very good service and I really felt that we got what we paid for.
James Thomas
James Thomas
11:55 17 Aug 19
Happy to leave a 5-star review, as the cleaning team did a really good job. No issues with the inventory report. Will use again.
Sue Hardy
Sue Hardy
09:23 16 Aug 19
My flatmate booked a budget end of tenancy cleaning company and they cancelled on us 4 hours before they should have arrived. Twinkle clean managed to fit us in at the last minute and saved the day. No issues with cleaning.
Muhammad Mia
Muhammad Mia
13:41 15 Aug 19
Twinkle Clean was recommended to us by our estate agent for end of tenancy cleaning. We got an few quotes and they were more expensive than some of the other companies, but they did a really good job and we got the cleaning part of our deposit back. If I had to make a complaint it’s that the cleaners took longer than I expected to carry out the cleaning. Other than that I’d highly recommend. - Mo
Giovanni Bianchi
Giovanni Bianchi
13:53 12 Aug 19
5–star customer service! I checked the cleaning on the day and everything looked ok, however, the inventory report came back with some minor things missed. I notified Twinkle Clean and they went back to the property later that day to fix the issues. I was a bit dubious about paying a premium for their end of tenancy cleaning service, but it’s worth it for the piece of mind. I’ve used cheap cleaning companies in the past and it was a real nightmare trying to get them to come back and fix issues. Worth the money!
15:37 09 Aug 19
Excellent clean. Never have I seen the flat look so clean. My mum let the cleaners in and said they were polite and friendly. They worked really hard and did things I wouldnt expect like steam clean our futon which was so lovely! Really think that the price is very fair for the work done and extremely happy to reccomend them as end of tenancy cleaners. Thanks so much!
Esther Chan
Esther Chan
09:07 06 Aug 19
The end of tenancy cleaning service itself was done to a very good standard and we got our deposit back from the landlord. However, I am only giving 4 stars as the booking system was down and we did not know if our payment through the system was successful. With that being said, we did receive a call from Twinkle Clean confirming our booking and that payment was taken. They also told us that the booking system was down and they were fixing it.
Tom Hughes
Tom Hughes
18:49 31 Jul 19
Overall quite pleased with the cleaning service. I haven’t given five stars because the communication on the day could have been better. When I called the office about this they explained it was the busiest weekend of the year for end of tenancy cleaning. Not really my problem.
Tracey Hewitt
Tracey Hewitt
09:25 31 Jul 19
Our landlord instructed us to book with Twinkle Clean as they are preferred cleaning company. The end of tenancy cleaning and carpet cleaning was done to a good standard. One or two small things were missed, but they dealt directly with our landlord to make sure the issues were resolved. We got our cleaning deposit back in full with no dramas.
Robert Gray
Robert Gray
09:53 29 Jul 19
No complaints at all. Booked an end of tenancy cleaning service online with carpet cleaning and the cleaners did a great job. Landlord happy. I didn't give 5-stars as the cleaners should have spoken better english, in my opinion.
Heather Hayward
Heather Hayward
22:18 22 Jul 19
Great job. Twinkle Clean was recommended by our landlord and I know why! The end of tenancy cleaning service was great and we didn't have any issues with getting our cleaning deposit back. Just make sure when you're booking online you add the extra services you need. We didn't, and we have to pay a slightly more expensive price on the day because the 10% online discount wasn't applied. otherwise very quick and easy booking system and the small army of cleaners that turned up on the day were lovely. Will recommend to friends and colleagues.
hbaldagorn b
hbaldagorn b
04:42 20 Jul 19
Jason Washington
Jason Washington
12:55 19 Jul 19
everything went ok with the end of tenancy cleaning, except for a cupboard which the cleaners forgot to clean. I called the office and they sent someone out in under an hour to finish the job. It passed the inventory check, and Foxtons returned the cleaning part of our deposit. Let's not talk about the unfair damage deductions they have requested! Will be appealing via TDS.
Jenny Henzell
Jenny Henzell
13:44 17 Jul 19
Easy online booking. The cleaning team did a great job and our inventory clerk was even impressed. Would use them again. My only complaint is that my booking confirmation email went into my spam folder. Might be worth looking into this as lots of people use gmail.
Simon Butler
Simon Butler
11:03 16 Jul 19
The service is really good value and flexible and both the support staff and cleaners themselves are all a pleasure to work with.The end of tenancy cleaning team that turned up on the day made our apartment look like its brand new. They even sent pictures of the clean flat to us after the service was complete. I'd highly recommend Twinkle Clean for anyone who doesn't want any issues when moving out.
Susan Freeman
Susan Freeman
14:00 15 Jul 19
I would have given 5 stars but the cleaners took an hour longer than the estimated time. I asked them why and they said it was because they had to soak the oven grills for longer due to the condition of the oven. I understand this, but they should have told me this in advance so I wasn't late for my appointment.
John Moore
John Moore
15:03 11 Jul 19
Good service from Twinkle Clean. No complaints.
Next Reviews

Domestic Cleaning Services in London

It goes without saying, there’s no shortage of cleaning companies in London. A google search returns over 17.8 million results. Choosing the wrong cleaning company can result in unnecessary costs and time wasted.

For specialist cleaning services, such as end of tenancy cleaning, we only use professional cleaners who are fully vetted and offer a full cleaning guarantee. It really is as simple as that. For the best cleaning company London has to offer, choose Twinkle Clean.

Cleaning Services from Twinkle Clean

Twinkle Clean after builders cleaning Service
After Builders Cleaning
Our after builders cleaning service cleans dust and other post construction related dirt.
Twinkle Clean carpet cleaning service
Carpet Cleaning
Professional carpet cleaning service using industrial equipment
Cleaner carrying out end of tenancy cleaning service
End of tenancy cleaning
Our end of tenancy cleaning service will help you get your cleaning deposit back.
Twinkle Clean office cleaning service
Office Cleaning
Our reliable office cleaning service starts from as little as £12 per hour.
Cleaner carrying out pven cleaning service
Oven Cleaning
Professional deep oven cleaning service carried out by qualified cleaners.
Cleaner carrying out window cleaning service
Window Cleaning
Window cleaning service carried out by qualified cleaners.

Frequently Asked Questions

Below are our most frequently asked questions relating to our cleaning service in London. If you require more info on any of our services then please get in touch with a member of our team today.

Q. What are your working hours?

A. Our online quotation system is open 24/7 online. Our cleaning teams work from Monday – Sunday, starting at 7 am. Our last cleaning time slot is around 6 pm. This may vary during bank holidays and holidays.

Q. What does your end of tenancy clean service cover?

A. Our move out service uses a thorough five-page end of tenancy cleaning checklist which meets the standards required by landlords and estate agents

Q. Do the cleaners provide all the cleaning materials and equipment?

A. Yes, your specialist cleaning teams will bring all the necessary chemicals and equipment needed to complete the job.

Q. How long does the cleaning usually take?

A. It really depends on the service you book and the size and condition of the property we are cleaning. For our end of tenancy cleaning service, we estimate between 2 and 6 hours. This can take longer if the property is in a particularly dirty condition.

Q. How long does it take for carpets to dry?

A. We recommend leaving the carpets for at least 24 to 48 hours after the carpet cleaning service has been completed.

Q. Do I have to defrost my fridge and freezer in advance?

A. Yes, where you have booked an end of tenancy cleaning service we ask all customer to defrost their fridge and/or freezer at least 24 hours before the service begins. Your cleaning team may not be able to clean it if this is not carried out.

Q. Do you clean external windows?

A. Yes, we can clean external windows which are easily accessible.e.g without the use of a ladder. Please call 0203 603 2014 before the cleaning is due to take place to discuss your requirements.

Q. Is wall washing included?

A. Yes, we are able to clean dirt from walls. Please let us know before as there is an additional cost for our wall cleaning service.

A. Does your carpet cleaning service remove of old carpet stains?

A. Our carpet cleaning service removes most common stains. However, if the stain was not treated immediately then it may not be able to remove from the fabric or carpet pile. We will do our best to remove carpet stains using our professional grade carpet cleaning machine and ProChem range of chemicals. The carpet cleaning technician should let you know on the day if he/she doesn’t think a stain will be successfully removed.

Q. Do you have any end of tenancy cleaning reviews I can read?

A. Yes, we are very proud of our Google Reviews. Click here to read them in full.

Q. Is parking or congestion charges included in the quote?

A. Any parking or congestion charging is an additional charge to your end of tenancy clean and may need to be paid on the day. Your cleaning team will do their best to find free parking or ways to avoid the congestion charge, however, this is not always possible, especially in a busy and congested city like London.

Q. What white goods or appliances do you clean as standard?

A. Our tenancy cleaning checklist includes a deep clean of your property including a single oven and standard white goods such as a washing machine and fridge/freezer, toaster and kettle (external)

Q. Do I need to be in the property when the cleaning is taking place?

A. We would advise customers not to be present during the end of tenancy cleaning, this is so that the cleaners have all the space they need to clean the property properly. We would strongly advise that all personal possessions have been removed from the property and that you are present at the end of the service to do full inspection and make payment (where applicable) If you are unable to be present, please talk to your cleaning team on the day about posting the keys back through the letterbox or, for an additional charge dropping them off at your estate agent.

Q. Do you charge VAT on cleaning services?

A. No, we are not VAT registered at present and therefore we do not charge VAT on our cleaning services.

Why choose Twinkle Clean

By paying our cleaners well above the minimum wage they are motivated to turn up to work on time and deliver the high quality cleaning services we have become associated with.

We regularly spot check and carry out quality assurance to maintain the high standards expected of us.

We often tell our customers, picking the right professional cleaning company is very important, and going with the cheapest company can result in a further hassle and cost down the line. We’re aware that price can be a deciding factor in your decision-making process, naturally, but remember you often pay for what you get.

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