Cleaning Company You Can Trust

Welcome to Twinkle Clean.

We’ve become London’s favourite cleaning company by providing competitive prices and quotations, whilst ensuring that the services we offer are met by carefully selected cleaning operatives.

We put emphasis on quality assurance and customer service and make sure the job is done right. We’ve served over 50,000 happy customers in London and we’re proud of our great reviews online. With Twinkle Clean it’s personal!


Founder of Cleaning Company Twinkle Clean

Jason Washington
Jason Washington
12:55 19 Jul 19
everything went ok with the end of tenancy cleaning, except for a cupboard which the cleaners forgot to clean. I called the office and they sent someone out in under an hour to finish the job. It passed the inventory check, and Foxtons returned the cleaning part of our deposit. Let's not talk about the unfair damage deductions they have requested! Will be appealing via TDS.
Jenny Henzell
Jenny Henzell
13:44 17 Jul 19
Easy online booking. The cleaning team did a great job and our inventory clerk was even impressed. Would use them again. My only complaint is that my booking confirmation email went into my spam folder. Might be worth looking into this as lots of people use gmail.
Simon Butler
Simon Butler
11:03 16 Jul 19
The service is really good value and flexible and both the support staff and cleaners themselves are all a pleasure to work with.The end of tenancy cleaning team that turned up on the day made our apartment look like its brand new. They even sent pictures of the clean flat to us after the service was complete. I'd highly recommend Twinkle Clean for anyone who doesn't want any issues when moving out.
Susan Freeman
Susan Freeman
14:00 15 Jul 19
I would have given 5 stars but the cleaners took an hour longer than the estimated time. I asked them why and they said it was because they had to soak the oven grills for longer due to the condition of the oven. I understand this, but they should have told me this in advance so I wasn't late for my appointment.
John Moore
John Moore
15:03 11 Jul 19
Good service from Twinkle Clean. No complaints.
Kristen Crowley
Kristen Crowley
13:22 09 Jul 19
Fab experience with Twinkle Clean! Quick and easy online booking. Cleaners worked hard on the day to leave my apartment spotless. I used Fantastic Cleaners for my last apartment and it was a real nightmare which ended up costing me money in deposit deductions. Big thanks to Polina and team 🙂
Poppy O'Toole
Poppy O'Toole
13:38 04 Jul 19
Booked an end of tenancy cleaning online with Twinkle Cleaners. The booking process was quick and easy and even I paid with my PayPal account. I would have given four stars, but the cleaners left some of their equipment behind, so I had to go back to the property later that day to let them in again. Shame, because the cleaning was done to a very high standard overall. Would still recommend.
Alejandro Alvaro
Alejandro Alvaro
13:36 02 Jul 19
Polina was great and a big help with making sure our landlord was happy with the end of tenancy cleaning service we booked. He provided us with a custom list of things to clean and she made sure the cleaners did all of the things on the list at no extra cost. We also got sent pictures the cleaners took when the cleaning was completed, which we were able to send to the landlord. Very professional. Online booking system was quick and easy. Will book again.
Benjamin Savchenko
Benjamin Savchenko
12:10 24 Jun 19
First time using Twinkle Clean. Advantages:+The online booking is very easy to use+Everything went as planned on the day and the cleaning passed the inventory checkout with no issues. Disadvantages:- not the cheapest in the market but my experience with any company like this is you tend to pay for what you get- not sure all the chemicals they used on the day were eco-friendly.I read some nightmare reviews for other cleaning companies so very happy we had no issues with this company.
Amélie Martin
Amélie Martin
09:55 20 Jun 19
Thank you Twinkle Clean. You made moving out of my flat a lot less hassle. No issues with end of tenancy cleaning checkout at all. Highly recommend.
Peter McKenna
Peter McKenna
18:48 19 Jun 19
cleaning was good but the cleaners were over an hour late and I didn't get a call or text to let me know. I called the office and they were very apologetic. They explained that the time of arrival is an estimate, and that it did say between 1-2pm on the booking confirmation. I still think it would have been nice to have got a text or call saying that they were going to be arriving towards the end of the allocated time slot. Shame as I've used Twinkle Clean twice before with no issues at all. -PM
Kavya Singh
Kavya Singh
12:09 19 Jun 19
Overall a positive experience with Twinkle Clean. The cleaners worked hard but they charged £15 extra on the day to clean all the grease build on the top of the kitchen cupboards. I would have liked for this to have been included in the price. Kitchen was left in very clean state and we passed the inventory check with no issues.
Julie Chang
Julie Chang
11:50 19 Jun 19
Super happy with the cleaning service from Twinkle Clean. This is the third year in a row that we have used them to carry out an end of tenancy cleaning service and me and my husband (landlords) couldn't be happier. Thanks for Liliya and Maria on the day for going the extra mile.
Francesca Solitro
Francesca Solitro
17:23 09 May 19
Customer service from Polina has been amazing. She has kept me up to date with my booking and very helpful over email. Thank you!
Amy Smith
Amy Smith
17:06 09 May 19
very happy with end of tenancy cleaning service. Letting agent returned my deposit with no issues.
Amelia Ho
Amelia Ho
11:26 09 May 19
Great carpet looks new…
Markus M
Markus M
11:12 09 May 19
They did an excellent job cleaning our flat at the end of our tenancy! No issues whatsoever.
James Hammond
James Hammond
11:16 07 May 19
really happy with the carpet cleaning service booked. carpets looked and smelled like new! would recommend.
Mira Singh
Mira Singh
12:25 02 May 19
Great service very trustworthy and reliable. Would highly recommend this company. Dealing with Polina was a pleasure - very professional
Bule Jiji
Bule Jiji
14:33 30 Apr 19
I will love to work in twinkle time immediately
Next Reviews

Domestic Cleaning Services in London

It goes without saying, there’s no shortage of cleaning companies in London. A google search returns over 17.8 million results. Choosing the wrong cleaning company can result in unnecessary costs and time wasted.

For specialist cleaning services, such as end of tenancy cleaning, we only use professional cleaners who are fully vetted and offer a full cleaning guarantee. It really is as simple as that. For the best cleaning company London has to offer, choose Twinkle Clean.

Cleaning Services from Twinkle Clean

Twinkle Clean after builders cleaning Service
After Builders Cleaning
Our after builders cleaning service cleans dust and other post construction related dirt.
Twinkle Clean carpet cleaning service
Carpet Cleaning
Professional carpet cleaning service using industrial equipment
Cleaner carrying out end of tenancy cleaning service
End of tenancy cleaning
Our end of tenancy cleaning service will help you get your cleaning deposit back.
Twinkle Clean office cleaning service
Office Cleaning
Our reliable office cleaning service starts from as little as £12 per hour.
Cleaner carrying out pven cleaning service
Oven Cleaning
Professional deep oven cleaning service carried out by qualified cleaners.
Cleaner carrying out window cleaning service
Window Cleaning
Window cleaning service carried out by qualified cleaners.

Frequently Asked Questions

Below are our most frequently asked questions relating to our cleaning service in London. If you require more info on any of our services then please get in touch with a member of our team today.

Q. What are your working hours?

A. Our online quotation system is open 24/7 online. Our cleaning teams work from Monday – Sunday, starting at 7 am. Our last cleaning time slot is around 6 pm. This may vary during bank holidays and holidays.

Q. What does your end of tenancy clean service cover?

A. Our move out service uses a thorough five-page end of tenancy cleaning checklist which meets the standards required by landlords and estate agents

Q. Do the cleaners provide all the cleaning materials and equipment?

A. Yes, your specialist cleaning teams will bring all the necessary chemicals and equipment needed to complete the job.

Q. How long does the cleaning usually take?

A. It really depends on the service you book and the size and condition of the property we are cleaning. For our end of tenancy cleaning service, we estimate between 2 and 6 hours. This can take longer if the property is in a particularly dirty condition.

Q. How long does it take for carpets to dry?

A. We recommend leaving the carpets for at least 24 to 48 hours after the carpet cleaning service has been completed.

Q. Do I have to defrost my fridge and freezer in advance?

A. Yes, where you have booked an end of tenancy cleaning service we ask all customer to defrost their fridge and/or freezer at least 24 hours before the service begins. Your cleaning team may not be able to clean it if this is not carried out.

Q. Do you clean external windows?

A. Yes, we can clean external windows which are easily accessible.e.g without the use of a ladder. Please call 0203 603 2014 before the cleaning is due to take place to discuss your requirements.

Q. Is wall washing included?

A. Yes, we are able to clean dirt from walls. Please let us know before as there is an additional cost for our wall cleaning service.

A. Does your carpet cleaning service remove of old carpet stains?

A. Our carpet cleaning service removes most common stains. However, if the stain was not treated immediately then it may not be able to remove from the fabric or carpet pile. We will do our best to remove carpet stains using our professional grade carpet cleaning machine and ProChem range of chemicals. The carpet cleaning technician should let you know on the day if he/she doesn’t think a stain will be successfully removed.

Q. Do you have any end of tenancy cleaning reviews I can read?

A. Yes, we are very proud of our Google Reviews. Click here to read them in full.

Q. Is parking or congestion charges included in the quote?

A. Any parking or congestion charging is an additional charge to your end of tenancy clean and may need to be paid on the day. Your cleaning team will do their best to find free parking or ways to avoid the congestion charge, however, this is not always possible, especially in a busy and congested city like London.

Q. What white goods or appliances do you clean as standard?

A. Our tenancy cleaning checklist includes a deep clean of your property including a single oven and standard white goods such as a washing machine and fridge/freezer, toaster and kettle (external)

Q. Do I need to be in the property when the cleaning is taking place?

A. We would advise customers not to be present during the end of tenancy cleaning, this is so that the cleaners have all the space they need to clean the property properly. We would strongly advise that all personal possessions have been removed from the property and that you are present at the end of the service to do full inspection and make payment (where applicable) If you are unable to be present, please talk to your cleaning team on the day about posting the keys back through the letterbox or, for an additional charge dropping them off at your estate agent.

Q. Do you charge VAT on cleaning services?

A. No, we are not VAT registered at present and therefore we do not charge VAT on our cleaning services.

Why choose Twinkle Clean

By paying our cleaners well above the minimum wage they are motivated to turn up to work on time and deliver the high quality cleaning services we have become associated with.

We regularly spot check and carry out quality assurance to maintain the high standards expected of us.

We often tell our customers, picking the right professional cleaning company is very important, and going with the cheapest company can result in further hassle and cost down the line. We’re aware that price can be an deciding factor in your decision making process, naturally, but remember you often pay for what you get.

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