In this article we will answer the popular question how do you…
‘Get end of tenancy cleaning deposit back‘
As we all know when it comes to moving out the first thing we think of (which we have probably forgotten until now) is getting our deposit back. Have we damaged anything? Is everything still there that was there at the start? How can we leave it in the same clean state we found it?
The following 5 tips may help you get your deposit back.
Always Check The Inventory when you move in
The most important thing to remember at the start of your tenancy is to check your inventory. Make sure you document anything not working, damaged or not there and amend the inventory accordingly.
Another good tip is to check the water pressure when you are viewing the property, this way when you move in you won’t find yourself with no hot water and filling the bath with a kettle and saucepan (yes this has happened to me)
Take photos and document everything
Taking photos of the state of the property at the beginning and the end of the tenancy IS A MUST.
In our experience this has helped tenants recover their deposit, especially in cases where you have an unprofessional landlord and it is their word against yours. Should you have to raise a dispute it will be sent to a 3rd party to make a decision. The more pics and videos you have the better. Document your emails from your landlord and save them in a folder.
Make sure your deposit is protected
Make sure your landlord is protecting your deposit with one of the schemes like mydeposits.co.uk.
If anything breaks within the tenancy that the landlord is responsible for then make sure you let them know as soon as you see the problem. Always do this in writing should you need to recover the costs at the end. Also take pictures or a video if you can. This way it gives them a chance to resolve it.
In severe cases however, the landlord could insist that it is your responsibility and refuse to do anything about it. This is what happened to me. Luckily we were under the deposit scheme so our deposit was safe in the hands of a third party company. Here, adamant that this was a fault from an old machine, we were advised to take the money off the rent we owe to fix the machine.
If you damage something try to get it fixed yourself (ensure you make sure this is ok with the landlord)
When moving out, you suddenly realise you haven’t had time to fix anything that has been damaged while living at the property. This urges most of us to leave it for the agency/landlord to fix and to take the money off the deposit. This will however result in costs for the time it takes them to organise this and an expensive service.
Make sure you get a professional clean before you move out
At the end of the tenancy with so many other costs involved and the deposit for the new flat required, the last thing we want to do is spend money on a professional clean.
Rather than spend 6 hours + doing it yourself contact a professional cleaning company, to get the job done right first time. This is called post tenancy cleaning.
The clue is in the title “professional” – most professional cleaning companies will have all the equipment including steam cleaners and cleaning products needed to give your home a full professional clean. They will also have years of knowledge in this industry to know which areas that inventory clerks check and what exactly has to be cleaned and the best way to remove stubborn stains.
The benefits to this are that it saves time and money for everyone involved. If the inventory clerk fails the clean then it means the landlord has to get a cleaning company out or send people back and this is the last thing thing they want and will charge you for this, whereas if you hire the professional cleaners yourself then everything will run smoothly.
Make sure you use a reputable company. Call them and ask them as many questions as you like and if they have any comebacks from their end of tenancy cleaning service.