Real Customers. Real Reviews.

We’re proud of our hard-earned customer reviews. We look forward to welcoming you to our growing number of happy customers.

Note about reviews: We have chosen to use Google Reviews as we believe Google (being Google) have the best review spam filter and are the most helpful when it comes to removing fake or competitor reviews.

Google Verified Reviews
SURAJ GHANDI
SURAJ GHANDI
17:20 17 Sep 20
Cleaners were polite and finished on time. Landlord happy with cleaning too! Very happy customer.
Thea Green
Thea Green
14:38 16 Sep 20
Very happy with Twinkle Cleaners. Big thanks to polina for being patient while we changed the booking dates a few times. 🙂
Josè Sendra
Josè Sendra
07:09 13 Sep 20
Great service from twinkle clean. They left the flat immaculate. Definitely better than previous experiences for End of Tenancy clean with other vendors such as FS
Dian Dimov
Dian Dimov
15:51 09 Sep 20
Ewan Jones
Ewan Jones
13:37 09 Sep 20
Great experience. Will use again.
Jill Orr
Jill Orr
12:27 05 Sep 20
Only four stars because they missed some items on the cleaning list on the day. The inventory clerk picked this up the next day and the cleaners returned for free to resolve the issue. Make sure you check with your agent or landlord that a three day cleaning guarantee is good enough. I don’t think they would have come back if it was a week after the service was completed. Passed the inspection second time round and Dexters returned my deposit.
Marc Jacob
Marc Jacob
19:39 31 Aug 20
Excellent service from beginning to end! I used Twinkle Clean for an end of tenancy cleaning and rubbish removal service. Both were done on time and to a highest quality. Very satisfied with their services, highly recommended.
Hector S
Hector S
14:36 29 Aug 20
Fast and reliable moving clean. No dramas. Agent returned money.
Jin Xiuying
Jin Xiuying
22:19 28 Aug 20
I booked a deep cleaning of my house including antiviral cleaning and carpet cleaning. The team were professional and did a great job. Would highly recommend.
Ian Smith
Ian Smith
10:55 25 Aug 20
My wife booked an end of tenancy cleaning service online. The quote wasn’t the cheapest but they did a good job and it passed the inventory check first time. I would have liked to have been sent a text before they arrived, as the arrival window was 1-2 hours and we were waiting around in an empty flat for ages.
Mrs Bishop
Mrs Bishop
08:50 22 Aug 20
I am a landlord who owns several properties around London and I’ve been using twinkle clean for over 5 years to clean all my properties when tenants move out. The cleaning is always carried out to a high standard and if there is ever an issue they return to resolve it within the 3 day guarantee period. I am a little disappointed this year, as I was forced to make my booking online. I found this to be annoying as I had to book end of tenancy cleaning for three different properties and there is no option to do this with the online booking system. This meant I needed to complete three separate bookings. I would have liked to have been able to do it in one go online or call and make the booking online. - Mrs Bishop
Engin Olgun
Engin Olgun
18:35 21 Aug 20
Happy with cleaning and everything was done correctly first time round. No issues like some of the reviews below. My landlord recommended them, so maybe that’s why!
James Lychman
James Lychman
18:55 20 Aug 20
Only giving four stars because the cleaning took one hour longer than I was told. The cleaning was carried out by a Subcontractor called PnPCleaning but they met the twinkle clean standards. No issues with the cleaning, it was just a shame they took over an hour longer than I was expecting! Will still use again.
Jim Taylor
Jim Taylor
18:39 17 Aug 20
Cleaning was fine but I’m only giving three stars cause the cleaners they sent didn’t speak great English. The supervisor could, but he left after half an hour and only came back at the end to check everything.
Zhongyi Shao
Zhongyi Shao
16:15 17 Aug 20
Booked End of Tenancy Cleaning. The cleaners were late about 2 hours and the work was not professional at all. When I asked them to clean the stain from the water, they said there is nothing they can do about it and I have to show them how to clean myself. They didn’t clean the toilet and leave the surface of carbines un-cleaned. They also broke my sofa and water top. Won’t recommend the service to anyone.