Why choose Twinkle Clean?
We use specialist carpet cleaning technicians who continually upgrade their equipment to meet industry standards. All out carpet cleaning technicians are trained by Prochem - the industry leader in carpet cleaning machines and chemicals.
With Twinkle Clean you get:
A professional cleaning service from a company with over 10 years experience cleaning carpets
Book together with end of tenancy cleaning for a 20% discount
A company that invests over £50,000 a year in the latest cleaning equipment and products
We have been using Twinkle Clean for end of tenancy cleaning top up cleans for several years! Go to cleaning company in London. (Sorry it’s taken so long to write the review)
Arnold Inventory
13:23 10 May 21
Fantastic service from twinkle cleaners! Highly recommend. Thanks to poly and team for making it super simple to book.
Fern C
08:56 08 May 21
Vincent Engelen
16:35 02 May 21
Very professional!! Will use again.
Sandy F
10:09 26 Apr 21
Julian and his team were absolutely fantastic! They worked quickly and efficiently, and finished 1 hour ahead of schedule. All very friendly and easy to work with and they really cared about making sure the property was spotless. Great service!
Esaias Månsson
19:48 25 Apr 21
Overall good experience. Not giving five stars because the online booking system was down when I tried to get a quote which meant I had to book via email instead! Cleaning was fine.
Jack Brown
21:26 20 Apr 21
Very thorough, reliable and flexible, even on short notice. Thank you.
Alex Gevers
06:23 19 Apr 21
Karthik Dugal
13:44 16 Apr 21
Builder clean was carried out to a high standard and they managed to remove some cement left behind by the builders. Disappointing that I couldn’t book this service online!!
Swarna Dash
12:41 11 Apr 21
Used Twinkle cleaners for a moving clean of large flat in London. Easy to deal with and booking online was quick and efficient. Very happy!
Lukas Müller
08:00 09 Apr 21
Very reliable company. Used for a deep clean of house before moving out. Thanks to Polina for explaining how it all works and accommodating my last minute requests.
Anit Hayer
08:45 31 Mar 21
Go to cleaners in London! Très bon
Jacques Richard
21:49 28 Mar 21
Superb experience! We booked a move out deep cleaning for our flat in Hackney. Landlady had no issues with clean. No dramas like other cleaners I’ve used in the past.
Faith Dillon
15:54 25 Mar 21
Always a joy using this company! Friendly staff and the cleaners are polite and hardworking.
Suzie Green
22:51 24 Mar 21
We’ve booked several cleaning services over the years from Twinkle Clean and we’ve never really had any issues. The one time they had to come back and do a reclean for an end of tenancy cleaning it was dealt with quickly. Would highly recommend.
Rosa D.
09:56 24 Mar 21
We googled cleaning companies in London for hours and finally decided on Twinkle. Very happy with the Level of service we received and our landlady even asked what company we used so she can recommend to future tenants.
Fred Fischer
09:50 21 Mar 21
Great experience, took on the end of tenancy cleaning job with less than 24 hours notice and we got our full deposit back, would definitely use again.
Edward McKenna
18:22 19 Mar 21
Very professional company. Tenancy Cleaners did a fantastic job on the day and landlord had no issues. Online booking system said it didn’t cover my postcode so I called and they do. Needs fixing. That’s why only 4stars. -CJ
Carol Jones
09:53 18 Mar 21
Really fab company to deal with. I had to change our booking date a few times and the lady I spoke to on the phone was very accommodating. Only given 4 stars because I wasn’t informed the cleaners were running slightly late on the day
Samuel Pollie
07:46 09 Mar 21
Everything ok.
Cléo Suman
08:30 03 Mar 21
My booking with fantastic cleaners was cancelled last minute, so I booked twinkle clean Instead. Everything went as planned on the day. Big thank you to Eva and team for working so hard and doing such a great job.
Anna Di Pietro
17:58 24 Feb 21
Twinkle Clean was recommended to us by a friend. After having used a few cleaning companies in London which were unprofessional we were skeptical. The cleaners did a great job with the Deep clean of our 2 bed house and were wearing all the correct PPE while minimising social contact. Will use again and recommend to others.
Micheil Chanda
19:29 23 Feb 21
Twinkle clean are one of the most reliable cleaning companies in London we’ve come across. This is the third year we have used them for professional deep cleaning of our rented properties. Always fast and reliable. Thanks to polina and her team for being flexible with booking dates. Highly recommend.
Angie Haart
10:51 21 Feb 21
Very professional moving clean from Twinkle Clean.. Their online booking system was fast and simple to use. Our letting agent returned the cleaning part of deposit back with no issues (for a change)
Maria Ormond
10:20 16 Feb 21
Happy customer. No issues with cleaning and cleaners followed strict COVID precautions on the day! Thanks to Polina in the office for accommodating the change of date and time at short notice.
Leann Amaro
22:49 15 Feb 21
My tenants booked twinkle clean for an end of tenancy cleaning service and inventory checkout report. The cleaning was done to a high standard and the inventory report was ok. When I contacted the company about some questions relating to the inventory report they were very helpful and resolved the matter quickly. Will happily recommend to future tenants.
Alemayehu Eevi
14:18 11 Feb 21
we manage over fifty properties across London and have been recommending Twinkle Clean to tenants for over two year now. The office is always very friendly and is able to accommodate last minute cleans at short notice. The are happy to work to our custom end of tenancy cleaning checklist and always come and fix any issues as long as we notify them within 3 days of the cleaning taking place. I would say for every 10 cleans theres are 2 with issues, which is pretty good considering how many cowboy 'professional' cleaning companies there are in London.
1st Block Management London
14:15 22 Jan 21
Cleaners were very polite and left the place spick and span. Very happy customer.
Joseph Tove
01:40 20 Jan 21
3 stars. The cleaners took ages and turned up late. The cleaning itself was ok, nothing special. Won't be using again.
Carson Smith
11:54 18 Jan 21
Bit disappointed because the cleaners turned up nearly half an hour late. Even so, they did a good job with the cleaning and took all the necessary COVID precautions. I’m giving 4 stars instead of 3 because I got a call from the office to let me know the cleaners were going to be late. I’ve used other cleaning companies in the past that didn't let me know they were running late which is very frustrating.
Mrs F Marsh
23:05 17 Jan 21
Very happy with twinkle. Cleaners turned up early and did a really deep clean for the end of tenancy cleaning service we booked. We got our deposit back from Dexters without any issues (for a change) will use again in future.
Jack J
15:51 17 Jan 21
I’m a landlord who owns several properties around NW London. We’re been using Twinkle Clean as our go to cleaning company for several years and recommend to our tenants that they use them for the move out cleaning. Polina is a joy to work with and is very accommodating. We’ve had a few occasions where the inventory clerk has identified some areas missed by the cleaners, but the issues are normally resolved within 24-48 hours. Would highly recommend to other landlords and property professionals.
Yiorgos Baros
12:40 08 Dec 20
Excellent service from Twinkle Cleaners. The team was professional and friendly and we got our cleaning deposit back without any hitches. Thank you!
Janine Fiskel
11:25 02 Dec 20
Used for moving clean. No issues with cleaning. Very happy customer.
Jungi Li
19:51 17 Nov 20
Everything went well on the day and all the correct PPE worn. The cleaners forgot to clean a wardrobe in one of the bedrooms but they returned the same day to fix and we got our cleaning deposit back in full.
J Evans
13:56 14 Nov 20
Cleaners did what they said they would and we got our cleaning deposit back. Not much more to say really...
Andrew J Wendel
15:54 05 Nov 20
Really happy with service from Twinkle Clean.We booked an After builders cleaning, as we recently renovated our kitchen and dining room.The cleaning team arrived on time and were very polite.They did a good job and the house was dust free when they left.Highly recommend their services to family and friends.Only negative feedback would be that I had to call to make the booking as their online system is only for end of tenancy or deep cleaning.-RK
Raj Kumar
20:16 02 Nov 20
Booking online was a really quick and easy experience. However, my husband was disappointed with how long the cleaning took. He noticed the cleaners were talking to each other a lot. The cleaning itself was fine but it took one hour more than the estimated time we were given at the start. Shame, as if it wasn’t for this I would have given five stars.
Jessica Trullo
22:50 29 Oct 20
Ok experience with Twinkle Clean. We booked an end of tenancy cleaning with carpet cleaning. Only giving three starts because I’m a bit disappointed that a couple of stains in the carpets didn’t come out.
Raheem Narayana
13:44 25 Oct 20
We’ve been recommending Twinkle Clean to our tenants for over 4 years. We manage a portfolio of properties in north west London and we’ve tried lots of cleaning companies in the past. Twinkle Clean do a great job with very few issues. Whenever there is an issue polina and the team sort it out quickly.
JM Property Management
12:07 24 Oct 20
Great service! We booked an end for tenancy cleaning online for our 2 bed flat with some extras. The cleaners did a super job and thoroughly cleaned the bathrooms and kitchen, including the oven.
Lucy McAuley
11:19 21 Oct 20
Have used a few cheaper cleaning companies with mixed results, but I can honestly say I’m very happy with the cleaning we received from Twinkle Clean. Will book again when I move out of new apartment.
JJ Brown
09:36 19 Oct 20
We shopped around for a few end of tenancy cleaning quotes and twinkle clean we’re in the middle. We went with them because of the ok reviews and a friend had used them in the past.Everything went ok and we got our deposit back from KFH. The inventory clerk even commented how good a job the cleaners did!
Luciel Caron
18:42 12 Oct 20
I used Twinkle Clean for a one-off deep clean including 2 rugs, a sofa and oven clean. I based my decision having seen all the excellent reviews. Ivan and Sanja (and one other person) arrived on time and were very polite. The team both did a really amazing job and they managed to remove some old stains from the rug and sofa. They were both a real credit to Twinkle Clean and I hope they see this feedback. A great experience and will definitely be using again next year. .
Jeff Goldberg
11:41 10 Oct 20
Fast and reliable service from Twinkle. Cleaners were in and out in under three hours and left the apartment sparkling clean. Will recommend to future tenants.
Jackie Lowe
12:58 09 Oct 20
We booked an End of tenancy cleaning service from Twinkle Clean via their website.Everything went ok and the cleaning ladies were very nice!Will recommend to friend and family.
Vova Popoff
12:05 06 Oct 20
Moving clean carried out very professionally! Easy to book and pay online.
望舒何
09:31 03 Oct 20
Deep clean of our student apartment in Shoreditch. Good service but no student discount 🙁
Shimizu Mi
18:30 01 Oct 20
Fantastic service. No problems getting bond back from agent. 👍🏻
Timeo Bernard
17:11 30 Sep 20
- The Cleaners turned up nearly an hour late- booking platform doesn’t accept PayPal+ no issues with cleaning+ sent several cleaners who worked really fast+ 3 day guarantee
Parbinder Khan
14:17 29 Sep 20
Book carpet cleaning
in three simple steps
More about Carpet Cleaning
When you book our carpet cleaning service you will get a dedicated technician who is fully trained to meet our strict guidelines and industry standards. We have a network of supervisors who carry out random spot checks to ensure our standards are constantly maintained.
Your dedicated technician will talk you through the process on the day and show you around your sparkling clean carpets at the end.
DID YOU KNOW: The stomach flu, Norovirus, can survive on a dirty carpet for up to 28 days if left untouched. Those with carpets should schedule in regular carpet cleaning to ensure that their carpets remain clean and bacteria free. You should get your carpets professionally cleaned to ensure the longevity of your carpet and keep it in good condition also.
Ready to book?
What our carpet cleaning service includes:
Your dedicated carpet cleaner will turn up on the day fully insured and with all the professional grade cleaning chemicals and equipment needed to do the job.
Expert friendly carpet cleaning technicians – your carpet cleaning service will be carried out by fully equipped & insured specialists.
Not time based – this guaranteed service is not hourly based. The cleaning technicians will use a thorough cleaning process and will remain in the property until all your carpets are fresh and clean.
Professional grade chemicals – the carpet cleaners use professional products (not available to buy in the shops) from commercial cleaning suppliers. This enables a professional finish you can’t get from using materials you buy in your local supermarket or from using a RugDoctor. Our products are pet and child friendly.
Quick drying – our professional equipment ensures your carpets are dried in no time whatsoever.
Key collection and drop off upon request – to make life easier for you we can arrange for your keys to be collected from your estate agent or a neighbour. This may incur a further charge.
Frequently Asked Questions
What carpet cleaning techniques do you use?
We offer either steam cleaning or hot water extraction. Not sure which one is best? Give us a call on 0203 603 2014 or contact us
How frequently should I professionally clean my carpets?
Many carpet manufacturers require you to professionally steam clean your carpets every 12 to 24 months to keep your warranty valid. If you’ve got allergies it’s important to follow a good carpet cleaning routine every 4 to 6 months to avoid a build up of dust particles and to ensure that your indoor air quality remains good. If you’ve got pets it’s advised that you get your carpets cleaned every 6-12 months.
How long do carpets take to dry?
We ask customers to allow 3-6 hours for the carpets to fully dry. We use state of the art equipment which draws a lot of water our of the carpet pile. We also offer a drying service if you need a quicker drying time.
Are your chemicals safe?
Yes, we use child and pet friendly chemicals on your carpets. To find out more please get in touch today.
Do the cleaners provide everything?
Yes, your specialist cleaning teams will bring all the necessary specialist carpet cleaning chemicals and equipment needed to complete the job.
Is parking and/or congestion charging included in the quote?
Any parking or congestion charging is an additional charge to your end of tenancy clean and may need to be paid on the day. Your cleaning team will do their best to find free parking or ways to avoid the congestion charge, however this is not always possible, especially in a busy and congested city like London.
FAQ not listed? Get in touch today.