Book our fully guaranteed move out cleaning service online now.
Approved specialist tenancy cleaners
Thorough five-page verified cleaning checklist
Three-day cleaning guarantee
Price includes deep cleaning of single oven
Related services: Carpet cleaning, Inventory services
Why choose Twinkle Clean?
We work closely with inventory clerks, landlords and estate agents to maintain our cleaning checklists, which are verified and regularly updated to meet the high standards required from the industry. We do this to greatly reduce the likelihood of a reclean being required - saving our customers time, money and hassle.
With Twinkle Clean you get:
A professional service from a company with over 10 years experience
Friendly and experienced cleaners and customer service staff
A company that invests over £50,000 a year in the latest equipment
Cléo Suman
08:30 03 Mar 21
Everything ok.
Anna Di Pietro
17:58 24 Feb 21
My booking with fantastic cleaners was cancelled last minute, so I booked twinkle clean Instead. Everything went as planned on the day. Big thank you to Eva and team for working so hard and doing such a great job.
Micheil Chanda
19:29 23 Feb 21
Twinkle Clean was recommended to us by a friend. After having used a few cleaning companies in London which were unprofessional we were skeptical. The cleaners did a great job with the Deep clean of our 2 bed house and were wearing all the correct PPE while minimising social contact. Will use again and recommend to others.
Angie Haart
10:51 21 Feb 21
Twinkle clean are one of the most reliable cleaning companies in London we’ve come across. This is the third year we have used them for professional deep cleaning of our rented properties. Always fast and reliable. Thanks to polina and her team for being flexible with booking dates. Highly recommend.
Maria Ormond
10:20 16 Feb 21
Very professional moving clean from Twinkle Clean.. Their online booking system was fast and simple to use. Our letting agent returned the cleaning part of deposit back with no issues (for a change)
Leann Amaro
22:49 15 Feb 21
Happy customer. No issues with cleaning and cleaners followed strict COVID precautions on the day! Thanks to Polina in the office for accommodating the change of date and time at short notice.
Alemayehu Eevi
14:18 11 Feb 21
My tenants booked twinkle clean for an end of tenancy cleaning service and inventory checkout report. The cleaning was done to a high standard and the inventory report was ok. When I contacted the company about some questions relating to the inventory report they were very helpful and resolved the matter quickly. Will happily recommend to future tenants.
1st Block Management London
14:15 22 Jan 21
we manage over fifty properties across London and have been recommending Twinkle Clean to tenants for over two year now. The office is always very friendly and is able to accommodate last minute cleans at short notice. The are happy to work to our custom end of tenancy cleaning checklist and always come and fix any issues as long as we notify them within 3 days of the cleaning taking place. I would say for every 10 cleans theres are 2 with issues, which is pretty good considering how many cowboy 'professional' cleaning companies there are in London.
Joseph Tove
01:40 20 Jan 21
Cleaners were very polite and left the place spick and span. Very happy customer.
Carson Smith
11:54 18 Jan 21
3 stars. The cleaners took ages and turned up late. The cleaning itself was ok, nothing special. Won't be using again.
Mrs F Marsh
23:05 17 Jan 21
Bit disappointed because the cleaners turned up nearly half an hour late. Even so, they did a good job with the cleaning and took all the necessary COVID precautions. I’m giving 4 stars instead of 3 because I got a call from the office to let me know the cleaners were going to be late. I’ve used other cleaning companies in the past that didn't let me know they were running late which is very frustrating.
Jack J
15:51 17 Jan 21
Very happy with twinkle. Cleaners turned up early and did a really deep clean for the end of tenancy cleaning service we booked. We got our deposit back from Dexters without any issues (for a change) will use again in future.
Yiorgos Baros
12:40 08 Dec 20
I’m a landlord who owns several properties around NW London. We’re been using Twinkle Clean as our go to cleaning company for several years and recommend to our tenants that they use them for the move out cleaning. Polina is a joy to work with and is very accommodating. We’ve had a few occasions where the inventory clerk has identified some areas missed by the cleaners, but the issues are normally resolved within 24-48 hours. Would highly recommend to other landlords and property professionals.
Janine Fiskel
11:25 02 Dec 20
Excellent service from Twinkle Cleaners. The team was professional and friendly and we got our cleaning deposit back without any hitches. Thank you!
Jungi Li
19:51 17 Nov 20
Used for moving clean. No issues with cleaning. Very happy customer.
J Evans
13:56 14 Nov 20
Everything went well on the day and all the correct PPE worn. The cleaners forgot to clean a wardrobe in one of the bedrooms but they returned the same day to fix and we got our cleaning deposit back in full.
Andrew J Wendel
15:54 05 Nov 20
Cleaners did what they said they would and we got our cleaning deposit back. Not much more to say really...
Raj Kumar
20:16 02 Nov 20
Really happy with service from Twinkle Clean.We booked an After builders cleaning, as we recently renovated our kitchen and dining room.The cleaning team arrived on time and were very polite.They did a good job and the house was dust free when they left.Highly recommend their services to family and friends.Only negative feedback would be that I had to call to make the booking as their online system is only for end of tenancy or deep cleaning.-RK
Jessica Trullo
22:50 29 Oct 20
Booking online was a really quick and easy experience. However, my husband was disappointed with how long the cleaning took. He noticed the cleaners were talking to each other a lot. The cleaning itself was fine but it took one hour more than the estimated time we were given at the start. Shame, as if it wasn’t for this I would have given five stars.
Raheem Narayana
13:44 25 Oct 20
Ok experience with Twinkle Clean. We booked an end of tenancy cleaning with carpet cleaning. Only giving three starts because I’m a bit disappointed that a couple of stains in the carpets didn’t come out.
JM Property Management
12:07 24 Oct 20
We’ve been recommending Twinkle Clean to our tenants for over 4 years. We manage a portfolio of properties in north west London and we’ve tried lots of cleaning companies in the past. Twinkle Clean do a great job with very few issues. Whenever there is an issue polina and the team sort it out quickly.
Lucy McAuley
11:19 21 Oct 20
Great service! We booked an end for tenancy cleaning online for our 2 bed flat with some extras. The cleaners did a super job and thoroughly cleaned the bathrooms and kitchen, including the oven.
JJ Brown
09:36 19 Oct 20
Have used a few cheaper cleaning companies with mixed results, but I can honestly say I’m very happy with the cleaning we received from Twinkle Clean. Will book again when I move out of new apartment.
Luciel Caron
18:42 12 Oct 20
We shopped around for a few end of tenancy cleaning quotes and twinkle clean we’re in the middle. We went with them because of the ok reviews and a friend had used them in the past.Everything went ok and we got our deposit back from KFH. The inventory clerk even commented how good a job the cleaners did!
Jeff Goldberg
11:41 10 Oct 20
I used Twinkle Clean for a one-off deep clean including 2 rugs, a sofa and oven clean. I based my decision having seen all the excellent reviews. Ivan and Sanja (and one other person) arrived on time and were very polite. The team both did a really amazing job and they managed to remove some old stains from the rug and sofa. They were both a real credit to Twinkle Clean and I hope they see this feedback. A great experience and will definitely be using again next year. .
Jackie Lowe
12:58 09 Oct 20
Fast and reliable service from Twinkle. Cleaners were in and out in under three hours and left the apartment sparkling clean. Will recommend to future tenants.
Vova Popoff
12:05 06 Oct 20
We booked an End of tenancy cleaning service from Twinkle Clean via their website.Everything went ok and the cleaning ladies were very nice!Will recommend to friend and family.
望舒何
09:31 03 Oct 20
Moving clean carried out very professionally! Easy to book and pay online.
Shimizu Mi
18:30 01 Oct 20
Deep clean of our student apartment in Shoreditch. Good service but no student discount 🙁
Timeo Bernard
17:11 30 Sep 20
Fantastic service. No problems getting bond back from agent. 👍🏻
Parbinder Khan
14:17 29 Sep 20
- The Cleaners turned up nearly an hour late- booking platform doesn’t accept PayPal+ no issues with cleaning+ sent several cleaners who worked really fast+ 3 day guarantee
Ethan H
21:06 27 Sep 20
Landlord with 8 properties. I always use twinkle clean for my end of tenancy cleaning. Didn’t bother booking online, as I can only book one property at a time. Please add multiple address feature to online booking. Cheers!
Andrew Cooper
17:36 25 Sep 20
My housemate insisted we use twinkle clean. We Booked a moving clean online and the cleaners arrived on time with all the correct PPE. They took a couple of hours longer that estimated and charged an additional £25 for the oven, as it hasn’t been cleaned in years and was in pretty bad nick. They were the cheapest quote but you definitely get what you pay for with things like this.
Jackson Garcia
12:26 24 Sep 20
Happy customer! Cleaners were running late but I was updated constantly via text message. Everything ok with cleaning. Thank you!
J Larks
17:22 23 Sep 20
Very professional. Deep cleaning was carried out exactly to my requirements. The girls were very polite and worked fast!
Andrew Aitkinson
17:44 22 Sep 20
Only four stars as some minor things missed on first visit (our landlord is very picky). Cleaners sent back within 24 hours to resolve. Happy with end result. FYI, if more than 3 days they might not come back, as their cleaning guarantee (like most cleaning companies) is only three days!
Lisa-Marie J
21:17 20 Sep 20
Happy with the moving clean service from Twinkle Clean. Deposit returned from agent. Booking online was quick and easy.
SURAJ GHANDI
17:20 17 Sep 20
Cleaners were polite and finished on time. Landlord happy with cleaning too! Very happy customer.
Thea Green
14:38 16 Sep 20
Very happy with Twinkle Cleaners. Big thanks to polina for being patient while we changed the booking dates a few times. 🙂
Josè Sendra
07:09 13 Sep 20
Great service from twinkle clean. They left the flat immaculate. Definitely better than previous experiences for End of Tenancy clean with other vendors such as FS
Dian Dimov
15:51 09 Sep 20
Ewan Jones
13:37 09 Sep 20
Great experience. Will use again.
Jill Orr
12:27 05 Sep 20
Only four stars because they missed some items on the cleaning list on the day. The inventory clerk picked this up the next day and the cleaners returned for free to resolve the issue. Make sure you check with your agent or landlord that a three day cleaning guarantee is good enough. I don’t think they would have come back if it was a week after the service was completed. Passed the inspection second time round and Dexters returned my deposit.
Marc Jacob
19:39 31 Aug 20
Excellent service from beginning to end! I used Twinkle Clean for an end of tenancy cleaning and rubbish removal service. Both were done on time and to a highest quality. Very satisfied with their services, highly recommended.
Hector S
14:36 29 Aug 20
Fast and reliable moving clean. No dramas. Agent returned money.
Jin Xiuying
22:19 28 Aug 20
I booked a deep cleaning of my house including antiviral cleaning and carpet cleaning. The team were professional and did a great job. Would highly recommend.
Ian Smith
10:55 25 Aug 20
My wife booked an end of tenancy cleaning service online. The quote wasn’t the cheapest but they did a good job and it passed the inventory check first time. I would have liked to have been sent a text before they arrived, as the arrival window was 1-2 hours and we were waiting around in an empty flat for ages.
Mrs Bishop
08:50 22 Aug 20
I am a landlord who owns several properties around London and I’ve been using twinkle clean for over 5 years to clean all my properties when tenants move out. The cleaning is always carried out to a high standard and if there is ever an issue they return to resolve it within the 3 day guarantee period. I am a little disappointed this year, as I was forced to make my booking online. I found this to be annoying as I had to book end of tenancy cleaning for three different properties and there is no option to do this with the online booking system. This meant I needed to complete three separate bookings. I would have liked to have been able to do it in one go online or call and make the booking online. - Mrs Bishop
Engin Olgun
18:35 21 Aug 20
Happy with cleaning and everything was done correctly first time round. No issues like some of the reviews below. My landlord recommended them, so maybe that’s why!
James Lychman
18:55 20 Aug 20
Only giving four stars because the cleaning took one hour longer than I was told. The cleaning was carried out by a Subcontractor called PnPCleaning but they met the twinkle clean standards. No issues with the cleaning, it was just a shame they took over an hour longer than I was expecting! Will still use again.
Ready to book?
More about End of tenancy cleaning
Cleaning costs is one of the top reasons why deposit money is withheld, deposit protection scheme mydeposits has found. Our carefully selected and approved cleaning specialists guarantee your cleaning deposit return for up to three days after the cleaning is completed. Read our Guide to end of tenancy cleaning [Infographic]
Should I go with the cheapest quote?
There are lots of so called professional cleaning companies in London offering cheap end of tenancy cleaning services. Read our article on how much end of tenancy cleaning costs, written by Twinkle Clean’s Founder.
Choosing the wrong company is likely to result in more costs and even deposit deductions further later on. Most reputable professional companies will use industrial standard cleaning equipment and chemicals to remove even the most stubborn of dirt.
Do I even need to do end of tenancy cleaning?
Even if you fancy yourself as a good cleaner, most assured shorthold tenancy agreements (ASTs) require that you use a professional cleaning company to clean the property before you move out, ready for the next tenants. Either your landlord or inventory clerk will often ask to see a copy of a receipt for the cleaning. Read our article ‘What’s the difference between regular and deep cleaning?’ to see what’s involved with a deep clean.
Book online in three easy steps
What our end of tenancy cleaning service includes:
Your specialist move out cleaners will turn up on the day fully insured and with all the professional grade cleaning chemicals and equipment needed to do the job.
Expert cleaning technicians – your move out cleaning service will be done by fully equipped & insured specialists.
Not time based – this guaranteed service is not hourly based. The cleaning technicians will use a thorough cleaning checklist and will remain in the property until it has been fully cleaned.
Professional-grade cleaning materials – the cleaning technicians use professional products (not available to buy in the shops) from commercial suppliers. This enables a professional finish you can’t get from using materials you buy in your local supermarket.
Deep oven cleaning included- professional oven cleaning of one single oven is included in our service.
3-day cleaning guarantee – we offer to re-clean the property free of charge if your inventory clerk or landlord is not happy with the clean or if anything is missed on the day. Terms apply.
Key collection and drop off upon request – to make life easier for you we can arrange for your keys to be collected from your estate agent or a neighbour. This may incur a further charge.
Frequently Asked Questions
What does the service include?
Our move out cleaning service uses a thorough five-page end of tenancy cleaning checklist which meets the standards required by landlords and estate agents
What happens if the cleaning fails the inventory check?
We fully guarantee our end of tenancy cleaning service for three days after the cleaning is complete. Some exclusions apply, but we will do our best to resolve any issues asap.
Is parking and/or congestion charging included?
Any parking or congestion charging is an additional charge and may need to be paid on the day. Your cleaning team will do their best to find free parking or ways to avoid the congestion charge, however this is not always possible, especially in a busy and congested city like London.
What areas do you cover?
We cover most London boroughs and some postcodes within the M25. Contact us for more info if you are unable to use our online booking system to make a booking.
Is wall washing included?
Yes, we are able to clean scuff marks and dirt from walls. Please ensure you notify the office before as there is an additional cost for our wall cleaning service. We do advise tenants to do this themselves, if possible, using sugar soap and warm water.
Do the cleaners provide everything?
Yes, your specialist cleaning technicians will bring all the necessary chemicals and equipment needed to complete the job.
How long does end of tenancy cleaning usually take?
It really depends on the size and condition of the property we are cleaning. We ask customers to allow between 3 and 5 hours, however, this can take longer if the property is in a particularly dirty condition. You will be notified on the day if it will take longer.
Do you offer a cleaning guarantee?
Yes, we offer a three day guarantee. Your cleaning team will do their best to make sure the cleaning passes the inventory or landlord inspection first time round. However, if something is missed we offer a free reclean to make it right. Terms apply.
FAQ not listed? Get in touch today.
Our End of Tenancy Cleaning Checklist
| FRONT DOOR | Exterior & Interior | Door frame Door Handle |
| ENTRANCE HALL | Decoration | Dust picture frames Dust/wash skirting boards |
| Lighting | Lampshade Light switch plate | |
| Window | Window frames Blinds Glass | |
| Fixtures and fittings | Disinfect/wash phone Disinfect/wash thermostat Radiator Plug sockets Fuse box | |
| Floor | Hoover Mop | |
| Ceiling corners | Hoover | |
| Cupboards | Door frame Door Handle Hoover | |
| KITCHEN | Exterior & Interior | Door frame Door Handle Dust/wash skirting boards Remove cobwebs from corner |
| Lighting | Lampshade Light switch plate | |
| Window | Window frames Blinds Glass | |
| Fixtures and fittings | Cupboard doors Inside cupboards Underneath cupboards Radiator Kitchen sink inc Limescale Tiles Boiler front and side Plug sockets Wipe outside bin | |
| Appliances | Microwave Oven door Oven grills Inside oven Draw under oven Hob and Gills Hob fan and extractor Wipe kettle and toaster Wipe table and chairs Washing machine seal Washing machine tray Washing machine outside Fridge and Freezer inc Seal | |
| Ceiling | Hoover cobwebs | |
| Floor | Hoover Mop | |
| BEDROOM | Exterior & Interior | Door frame Door Handle Dust/wash skirting boards Remove cobwebs from corner |
| Lighting | Lampshade Light switch plate | |
| Window | Window frames Blinds Glass | |
| Fixtures and fittings | Wardrobe doors Inside wardrobe Behind wardrobe Chest of draws doors Inside chest of draws Behind chest of draws Hoover mattress Polish mirror Lamps Plug sockets | |
| Floor | Hoover Mop | |
| LOUNGE | Interior and Exterior | Door frame Door Handle Dust/wash skirting boards Remove cobwebs from corners |
| Lighting | Lampshade Light switch plate | |
| Window | Window frames Blinds Glass | |
| Fixtures and Fittings | Table and chairs TV Picture frames Polish mirror Plug sockets Lamps | |
| Floor | Hoover Mop | |
| BATHROOM | Interior and Exterior | Door frame Door Handle Dust/wash skirting boards Remove cobwebs from corners |
| Lighting | Lampshade Light switch plate | |
| Window | Window frames Blinds Glass | |
| Fixtures and Fittings | Inside toilet bowl Outside toilet bowl Cabinet inside and out Polish Mirror Wipe outside bin Bath inside and out Bath taps Radiator Towel holder Toilet paper holder Sink inside and out Sink taps | |
| Appliances | Extractor fan Shower glass Shower knobs Shower head | |
| Floor | Hoover Mop |